Privacy Policy

Privacy Policy

Introduction

At https://aurora-child-support-legal-services.denverlegal.net, (hereinafter referred to as “Aurora Child Support Legal Services,” “we,” or “our”), we are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://aurora-child-support-legal-services.denverlegal.net.
  2. Any associated mobile applications and software we offer.
  3. Services accessed through our platform, including online legal consulting and support.
  4. Communication channels such as emails, newsletters, phone calls, and text messages sent by us to you.

Please note that this policy does not extend to third-party platforms or services linked from our website, which have their own privacy policies governing data handling.

Processing Activities

When you engage with Aurora Child Support Legal Services in the ways described above:

  1. Account Creation and Management: We collect information when you sign up for an account, including your name, contact details, and unique identifiers.
  2. Transactions and Payments: Financial data, such as payment methods, billing addresses, and transaction history, is securely processed for service provision.
  3. Communication: By subscribing to our newsletters or contacting our team, you provide us with your email address, phone number, or other communication preferences.
  4. Website and Service Usage: We log information about your interactions with our website, applications, and services for analytical and improvement purposes.

Personal Data Collection

We gather various categories of personal data to enhance your experience and improve our services:

  1. Account Information: This includes your user name, registration details, and security questions.
  2. Payment Details: Credit or debit card numbers, expiration dates, and CVV codes are encrypted for secure processing.
  3. Financial Records: We may store records of transactions, bank account information, and financial history relevant to service fees.
  4. Purchase Data: Details about products or services purchased from us, including quantities and prices.
  5. Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, browser types, and advertising IDs, are used for analytics and targeted marketing (with user consent).
  6. Location Data: If you opt-in, we can access your location information to provide location-based services.
  7. Feedback and Reviews: Your comments, reviews, and ratings help us improve and are often shared anonymously for aggregate insights.
  8. Social Media Profiles: We may connect with your social media accounts to streamline certain processes or display personalized content.
  9. Product Interaction: Information about the products you view, search for, or purchase on our e-commerce platform.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance user experience:

  1. Strictly Necessary Cookies: These are essential for website functionality and security, enabling core features like account login and form submissions.
  2. Preference Cookies: Used to remember your preferences, such as language settings and display options.
  3. Analytics Cookies: These track user interactions with our websites, helping us understand usage patterns and improve content delivery.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We follow strict data retention policies:

  1. We retain personal data for as long as necessary to fulfill the purposes it was collected for, including legal obligations and valid business interests.
  2. Once the purpose is achieved or expires, we securely delete or anonymize your data, ensuring its confidentiality.

Your Data Rights

Depending on your jurisdiction:

  1. You have the right to access, rectify, or erase your personal data.
  2. You can request restrictions on data processing, data portability, and the right to object to certain uses of your information.
  3. We adhere to fair information practices and will not discriminate against individuals who exercise their data rights.

To exercise these rights or have any data-related queries, please reach out to our privacy team at [email protected].

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: [email protected]

Mail: [Aurora Child Support Legal Services, Privacy Team, [Address]]

We are committed to protecting your privacy and ensuring a secure data handling process.